eventPOS

Centralised and stablised point of sale systems

eventPOS^TM is the point of sale solution that The Event Shop has designed with the growing needs of the event ticketing and entertainment industries firmly in mind. TES recognised that there existed a need to provide an affordable and flexible alternative to the old way of managing gate and door sales for events and venues with different systems and manual procedures. Our response: a robust and stable solution tailored to the evolving requirements of the event ticketing and entertainment industries.

The initial key driver in the development of the eventPOS^TM solution was the need to provide reliable, centralised point of sale alternatives for gate/ door ticket sales. To streamline internal procedures, gate operations and to maximise ticket sales and customer service standards, ticketing service providers like The Event Shop need new and innovative technologies available to them at the venue or door.

The advantages associated with the eventPOS^TM solution cannot be overstated. They include:

• Security: Tickets that are lost or stolen can be cancelled in the system by authorised users at any location – venue, outlet, head office, to prohibit entry and eliminate fraud.
• Reporting: Accurate, up-to-the minute reports can be run on demand to show total sales figures and enhance relationships with Promoters as well as improve event management capabilities.
• Payment options: Real-time credit card verification through a secure payment gateway.

In line with the viewpoint that ticketing should be an asset, not a liability, The Event Shop also sought to take advantage of the previously untapped marketing opportunities that exist at the point of sale. The eventPOS^TM system facilitates this through (optional) dual sided flat screens that accommodate customer-side advertising.

The Event Shop has brought together the hardware required in a point of sale system with the view that it should be fully capable of supporting its full range of eventAccess entry solutions. To that end, eventPOS^TM will soon accomodate 1-D and 2-D barcodes, and RFID devices, and support The Event Shop’s fully wireless eventACCESS system as well.

The eventPOS^TM solution includes:

• Point of Sale system for gate/door ticket sales
• Compatible with online selling system, and future outlet network
• Alliance with industry leader in turnstile and AES hardware systems
• Alliance with Australian leader in ticket printing peripherals
• Accommodates customer-side advertising
• Streamlined reporting
• Standardised protocols - HTML, SQL, Windows
• Current and future eventACCESS technology integration

Point of Sale terminals:

• Hard Drive
• touch screen
• cash drawer
• operator ID
• thermal printer
• magnetic swipe reader
• Uninterruptible Power Supply (UPS) units
• Back-up unit onsite

Central server:

• Hard drive
• Monitor
• CD drive & burner
• Laser report printer
• Full redundancy, UPS and back-up

Other hardware:

• Cabling termination requirements
• Routers/switches
• Entry point readers (handheld or fixed)

System Software

• Operator selling screens
• Online help
• Daily/session login news prompt
• Real time credit card verification
• Payment gateway
• Flexible, centrally administered pricing structure
• Can collect customer data - postcode, surveys etc
• Admin reporting

Part of the eventCONTROL^TM solution - find out more about eventCONTROL^TM.

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